Support

Frequently Asked Questions

How do I add a warranty?

Tap the + button on the home screen. You can either fill in the details manually or scan a receipt to automatically extract the store name and purchase date.

How does receipt scanning work?

Shieldly uses on-device OCR technology to read text from your receipt photos. It automatically detects the store name and purchase date. All processing happens locally on your device — no data is sent to external servers.

How do I get notified before a warranty expires?

Shieldly sends you a reminder 30 days before each warranty expires. Make sure notifications are enabled in your device settings under Settings > Notifications > Shieldly.

Can I sync my warranties across devices?

Yes. If iCloud is enabled on your Apple devices, your warranty data will automatically sync across all of them. Go to Settings > Apple ID > iCloud and make sure Shieldly is enabled.

What is the difference between Free and Premium?

The free version allows you to store up to 3 warranties. The premium upgrade (one-time purchase) unlocks unlimited warranty tracking with all features.

How do I restore my premium purchase?

Open the app and go to Settings. Your purchase should restore automatically. If it doesn't, make sure you're signed in with the same Apple ID you used for the original purchase.

How do I export a warranty as PDF?

Open any warranty item, then tap the share button. You can generate a warranty certificate in PDF format to share or print.

How do I archive a warranty?

Swipe left on any warranty item in the list and tap Archive. Archived items are hidden from the main view but can be accessed in the archived section at the bottom of the list.

Is my data safe?

All your data is stored locally on your device and optionally synced via your personal iCloud account. We do not collect, access, or share any of your data. Read our full Privacy Policy for more details.

Contact Us

If you have a question, found a bug, or want to suggest a feature, we'd love to hear from you.